CPaaS, or Communications Platform as a Service, is a cloud-based toolbox that enables businesses to add communication channels like voice, SMS and email to their apps or websites. Plintron CPaaS platform offers easy-to-use APIs and SDKs that businesses can integrate into their apps without coding
What Is Plintron CPaaS?
Real-Time
Actions
Integrate your application and harness the potential of real-time automated campaigns triggered by events
Flow builder
Easy creation and management of customised communication workflows
Low code/No code
Simplified development environment that requires no coding experience
Comprehensive solutions for seamless customer engagements at scale.
Unlock the potential of automated marketing campaigns
Deliver the right message at the right time
Maximize customer
engagement
Aim to achieve more with your marketing objectives.
Plintron’s 360° Communication Module
Revolutionize your customer communication with Plintron’s 360-degree approach – connecting you with your customers, anytime, anywhere.
Voice
Customer Service, IVR, OBD/Lead Gen,
Appointment Reminders
SMS
Marketing campaign, 2FA/ OTP,
Order status
Newsletters, Transactional Emails,
Lead Gen/Nurturing
Flow Builder
Drag & Drop, No Code,
Automate Marketing
Customer Support, Sales
promotions/Enquiries, Display Products
Who Can Benefit From CPaaS?
Telecom Companies
Optimise customer interactions through event/data triggered API integration.
Contact Center Automation
Automate and streamline customer support.
BFSI / Fintech
Securely authenticate and verify transactions with 2FA authentication via SMS/Email/WhatsApp/Voice.
Government & Public sector
Communicate critical information to citizens using voice, SMS, WhatsApp & email.